Welcome to Lakeside Pokhara - New Pokhara Lodge - a hotel run by a family since 1994.

Privacy Policy


At New Pokhara Lodge, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our lodge or use our services.

1. Information Collection

  • We collect personal information, such as your name, contact details, payment information, and preferences, when you make a reservation or use our services.
  • We may also collect information through our website, including IP addresses, cookies, and usage data to improve our services and enhance your experience.

2. Use of Information

  • We use your personal information to process your reservations, provide services you request, and communicate with you about your stay.
  • Your information may also be used for internal purposes such as improving our services, conducting research, and analyzing trends.
  • We may use your contact information to send you promotional offers and updates about our lodge, but you can opt-out of these communications at any time.

3. Disclosure of Information

  • We may disclose your personal information to third-party service providers who assist us in operating our lodge, processing payments, or delivering services on our behalf.
  • Your information may also be disclosed when required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

4. Data Security

  • We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
  • Despite our efforts to protect your data, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

5. Your Rights

  • You have the right to access, update, or delete your personal information. You may also request a copy of the information we hold about you.
  • If you believe that any information we hold about you is inaccurate or incomplete, please contact us, and we will promptly correct it.

6. Changes to This Policy

  • We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this Policy periodically for any updates.

7. Contact Us

  • If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.

By using our services or providing your information to us, you consent to the collection and use of your information as described in this Privacy Policy.